The management of GRUPO RED POINT maintains a clear commitment to quality of service, as a fundamental tool for its development and growth. Its prerogatives are to continually improve the effectiveness of the company’s management system in accordance with ISO 9001:2015 and ISO 14001:2015 standards, meet the requirements and expectations of customers and comply with applicable laws and regulations.

Therefore, and as a commitment to quality and the environment, the management of GRUPO RED POINT establishes the following policy and promises to diffuse it throughout the organisation and to provide the resources necessary for its fulfilment:

  • To seek complete customer satisfaction in order to build customer loyalty, through personalised attention and service which fits their needs and specifications.
  • At GRUPO RED POINT we value our human resources. That is why our staff is qualified, trained and motivated to meet our clients’ expectations.
  • To meet all the legal and regulatory requirements applicable to our activity and any other to which the organisation subscribes.
  • We are committed to the protection of the environment in the development of our activities by:
    • Strict compliance with applicable environmental legislation and the continual improvement of our operations.
    • Minimisation of negative environmental impacts and production of residues.
    • Advocating the effective use of resources.